Information

The Purple Angel name and logo are used with the permission of the Purple Angel Dementia awareness campaign.

The product purchased is an MP3 player together with pre-loaded digital content.

The total price for the product is £39.99 for the MP3 player with one pre- loaded music genre and an additional £10.00 for each additional music genre. This price is inclusive of taxes. Shipping is an additional £3.50 per order.

Payment is to be made by credit card, debit card or PayPal via the secure payment option in this website.

Once payment is cleared and confirmation sent Purple Angel Music will make all reasonable endeavours to ship the product within 7 days. Where we anticipate a delay we will inform you as soon as practicably possible.

This product is provided by;
Purple Ange Music,
180 Union Street, Torquay, Devon TQ2 5QP
01803 21 22 23
ashley@purpleangelmusic.co.uk

Purple Angel Music is under a legal duty to supply goods which comply with the description on this website. We endeavour to supply goods of the highest quality. Where goods are not of satisfactory quality, we will fully refund and if we request return, the cost of return.

If you have any complaints or comments about our products please address these in writing to Customer services at our above mentioned address.

This contract is intended to comply with the codes of practice under S.5(3)
(b) of The Consumer Protection from Unfair Trading Regulations 2008. Copies of which may be found online at www.legislation.gov.uk. If you require further advice contact your local citizens’ advice bureau or trading standards department.

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. .

To exercise the right to cancel, you must inform us at Mail: Purple Angel Music, 180 Union street Torquay TQ2 5QP Telephone: 01803 21 22 23 Email: Ashley@purpleangelmusic.co.uk of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than—

(a) 14 days from the day you return any goods supplied, or provide evidence that you have returned them, or

(b) if there were no goods supplied,14 days from the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us or post them to Purple Angel Music 180 Union Street, Torquay TQ2 5th without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model cancellation form

To Purple Angel Music Limited 180 Union Street Torquay TQ2 5QP:

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the provision of the following service [*],

Ordered on [*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

[*] Delete as appropriate.